Knowledge Base

Article ID: 322 | Category: General Questions | Type: Hot Fix | Last Modified: 2/15/2017

The "The RPC server is unavailable" error appears at the launch

Description

When I launch the application, the following message appears:

The connection to the licensing service has been lost. Trying to reconnect...

If I click the Cancel button, another message appears:

ABBYY Licensing Service is unavailable: The RPC server is unavailable.

Reason

These messages appear if the ABBYY Lingvo х3/x5/x6 Licensing Service is not running on your computer.

Solution

To launch the ABBYY Lingvo х3/x5/x6 Licensing Service, complete the following steps:

  1. Press “Windows + R” on keyboard.
  2. Enter services.msc to search box and click OK. Services dialog will open in a new window.
  3. In the list of services find ABBYY Lingvo x3/x5/x6 Licensing Service and right-click it.
  4. Select Properties from the shortcut menu.
  5. Select the General tab.
  6. Check if the Automatic item is selected in the Startup type drop-down list. If a different item is selected, select Automatic
    * in case error message occurs every time after a reboot select Automatic (Delayed start).
  7. Click the OK button.
  8. Right-click the ABBYY Lingvo x3/x5/x6 Licensing Service again and select either Start or Restart from the shortcut menu.
  9. Launch ABBYY Lingvo x3/x5/x6 to make sure it is working correctly.
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