Knowledge Base

Article ID: 2110 | Category: | Type: Hot Fix | Last Modified: 8/4/2017

Internal program error: src/ImageDocumentImpl.cpp, 1356 appears when opening the document

Description

When trying to open file in ABBYY FineReader Pro for Mac the following error message appears: Internal program error: src/ImageDocumentImpl.cpp, 1356.

Solution

To resolve the issue please update your copy of the program.

If you purchased the product at Mac Appstore,  please find the update there.

If you purchased the product at ABBYY Online Store or other stores, follow the steps below:

  1. Start FineReader on your computer;
  2. In the menu bar select FineReader > Check for Updates;
  3. Pop-up window with update information will be opened. Follow the instructions on the web-page to download the latest version of FineReader.
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