Knowledge Base

Article ID: 2081 | Category: Scanning | Type: Hot Fix | Last Modified: 6/29/2017

Some images from ADF scanner are lost

Description

Some images from ADF scanner are lost

All pages pass through scanner but only the first one appears in the document.

Reason

This behavior is most likely connected with the scanner drivers that are not working as expected. 

Solution

Update your copy of ABBYY FineReader 14:

  1. Launch ABBYY FineReader 14;
  2. Open menu Help > Check for updates;
  3. Install updates.

If the issue persists, contact ABBYY technical support.

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