Knowledge Base

Article ID: 1495 | Category: Application Server | Type: Hot Fix | Last Modified: 8/27/2013

Error message: "HTTP Error 500.19 - Internal Server Error"

Description

A FlexiCapture 10's database creation process interrupts with the following error message:
HTTP Error 500.19 - Internal Server Error
Error Code: 0х80070021500.19

Reason

A description for the error message you can read on the Microsoft web-site: http://support.microsoft.com/kb/942055/en-us.
This message indicates a conflict between IIS settings and ABBYY FlexiCapture 10 application settings.  

Solution

For resolving the issue please do:

  1. Go to C:\Windows\System32\inetsrv\config .
  2. Important! Create a backup of applicationHost.config file.
  3. Open the applicationHost.config for edition.
  4. Change the value:
    <section name="httpErrors" overrideModeDefault="Deny" />
    to
    <section name="httpErrors" overrideModeDefault="Allow" /> .
  5. Save and close the file.
  6. Refresh the "Administration and Monitoring Console" page.

If you still encounter this error message, please, contact Technical Support Service of your region.

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