Knowledge Base

Article ID: 1454 | Category: Project Setup | Type: Hot Fix | Last Modified: 4/12/2017

When attempting to open a document on the Verification Station, the following error message is displayed: "Could not load binary data ( version ...) for page with ID '...' from the Application Server".

Description

When attempting to open a document on the Verification Station, the following error message is displayed: "Could not load binary data ( version ...) for page with ID '...' from the Application Server", where "..." stand for actual file versions and page ID)

Reason

If the file storage folder is used, ABBYY FlexiCapture stores documents in two locations - in the ABBYY FlexiCapture database (which stores the titles of the documents) and in the file storage folder (which stores the binary bodies of the documents, i.e. their images and copies in the ABBYY FlexiCapture internal formats). This error message means that the program cannot load the binary body of the document referenced by the title. From our past experience, this error message is displayed if

Solution

The instructions below may help you identify the reason for this error message. Please complete the steps below:

If you fail to sort out the problem using the steps above, please send the following information to the Technical Support Service of your region:

352 people think this is helpful.
Was this information helpful to you?