Knowledge Base

Article ID: 1208 | Category: Monitoring | Type: How To | Last Modified: 8/2/2017

AInfo

Description

How to create AInfo report?

Solution

To create the report please do the following:

  1. Run the application and reproduce the error, if necessary.
  2. Go to Engine installation folder (for example, C:\Program Files\ABBYY SDK\10\FineReader Engine).
  3. Run \Bin\Support\AInfo.exe file and wait until the utility gathers all the necessary information.
  4. Send the generated archive to us.

Note: No personal information or information about the user’s computer is collected. You can view all the saved information in the created archive.

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