Knowledge Base

Article ID: 1110 | Category: Activation | Type: Hot Fix | Last Modified: 10/2/2012

Error when switching the keyboard layout to type the serial number

Description

Typing the serial number in the Activation Wizard is impossible because an error occurs every time the keyboard layout is switched to English.

Solution

We recommend typing the letters of the serial number in any text editor, such as Microsoft Word or Notepad, and then copying these letters to the Activation Wizard. This way you won't have to switch the keyboard layout when typing the serial number in the Activation Wizard. You can type the numbers with any keyboard layout.

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