Knowledge Base

Article ID: 1077 | Category: | Type: Hot Fix | Last Modified: 9/20/2012

An error message with error code 257 is displayed when I start the program

 

Description

When the user starts the program, the following error message is displayed: "Internal program data is corrupted. Please reinstall the program or contact your System Administrator. Error code: 257".

Solution

This error may occur when the user does not have sufficient permissions. The user must have Full Control permissions to the registry section HKEY_CURRENT_USER\Software\Classes\ and its subsections and to the Licenses folder. The path to the Licenses folder is C:\Documents and Settings\All Users\Application Data\ABBYY\Lingvo\14.0 in Windows XP and C:\ProgramData\ABBYY\Lingvo\14.0 in Windows Vista and Windows 7.

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