Knowledge Base

Article ID: 1075 | Category: Administration | Type: How To | Last Modified: 11/16/2017

How can I make my Per Seat license available?

Description

How can I make my Per Seat license available?

Solution

To make your Per Seat license available you need to uninstall the program from the workstation while staying online.

If, for some reason, you can’t make your Per Seat license available (if your computer malfunctions, the operating system has been reinstalled and Lingvo has not been uninstalled prior to that), you need to contact our Technical Support Service and send the following:

The <SN>.ABBYY.License file from the server folder...\ABBYY Lingvo 12 License Manager\License Server (or from the folder C:\Documents and Settings\All Users\Application Data\ABBYY\Lingvo\12.0\Licenses).
After that we will be able to make an <SN>.license.uninstall file and send it to you. You will then be able to use this file to make your no longer used Per Seat license available.

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