Knowledge Base

Article ID: 1063 | Category: General Questions | Type: Hot Fix | Last Modified: 8/26/2014

The message "Access to С:\Windows\... was denied" is displayed when I start the program


The following message is displayed when the user starts the program: "Access to С:\Windows\... was denied."


The environment variables on your machine may be set up incorrectly. The TEMP and TMP variables must have the value %USERPROFILE%\AppData\Local\Temp.


To change the values of these variables:
1) Select Start -> Control Panel -> System -> Advanced system settings ->Advanced –> Environment Variables...
2) In the Environment Variables dialog box, select TEMP under User variables for <user nae> and click Edit.
3) In the dialog box that opens, type %USERPROFILE%\AppData\Local\Temp in the Variable value  field and click OK.
4) Repeat steps 2 and 3 for the TMP variable.

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