Knowledge Base


Search Results - found 6 documents

USB key not detected

The program can't find the license file in the software protection dongle.

Access to the Windows registry key is prohibited

When the Administration and Monitoring Console is used to create a FlexiCapture database, the following error message appears: "Cannot configure databaseDescription: Access to the Windows registry key HKEY_LOCAL_MACHINE\Software\ABBYY\FlexiCapture\10.0\WebServices is prohibited" The database, however, is still created. 

Failed license activation (HTTP request failed: proxy authentication required)

When an attempt is made to activate or update a license via the internet, the following error message appears: HTTP request failed: proxy authentication required.

The serial number cannot be activated. No iKey dongle detected.

When I activate my license, the following error message is displayed: Cannot activate serial number. No ikey dongles found

"The requested header was not found" error during online activation

The following error message appears during online activation: "The requested header was not found"

This serial number cannot be activated again.

When I activate my license, I receive the following e-mail message: This serial number cannot be activated automatically. It has already been activated and cannot be activated once again.


found 6 documents

Pages:     1