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USB key not detected

The program can't find the license file in the software protection dongle.

Barcode requirements

What are the recommendations for barcode print quality?

How to reduce the size of exported PDF files?

You may notice that sometimes PDF files exported from ABBYY Recognition Server have bigger size than the original ones. Let's look at how the program works before searching the way to reduce the file size: When an image is imported into ABBYY Recognition Server complex it is converted into ABBYY internal format. The output file is g...

The Server Manager fails to start and the following message appears in the System Event Log: "Cannot start Server Manager service: Configuration file corrupted"

The Server Manager Service fails to start and the following error message appears:  "Windows could not start the ABBYY Recognition Server 3.5 ServerManager on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 20050323....

Exporting documents recognized with ABBYY Recognition Server to Microsoft SharePoint

How can set up a workflow to export documents to Microsoft SharePoint? How can I save documents to a Microsoft SharePoint library?

Failed license activation (HTTP request failed: proxy authentication required)

When an attempt is made to activate or update a license via the internet, the following error message appears: HTTP request failed: proxy authentication required.

The serial number cannot be activated. No iKey dongle detected.

When I activate my license, the following error message is displayed: Cannot activate serial number. No ikey dongles found

How can I use barcodes other than the first one for document separation?

The Start a new document from page with barcode option allows separating documents only by the first barcode, but I need to use the second, third, etc. barcodes for document separation or by a barcode that matches a specific template.

Can I use a USB dongle if I run ABBYY Recognition Server on a virtual machine?

Yes, if your virtual machine supports USB dongles.

Error communicating with the ABBYY Product Licensing Service

Error message when trying to activate a license: Error communicating with ABBYY Product Licensing Service on 127.0.0.1: The RPC server is unavailable


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