Knowledge Base


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Photo tips

Tips on taking photos that are suitable for recognition.

Recognition of business cards with portrait orientation

Can ABBYY Business Card Reader or ABBYY CardHolder capture contact data from business cards with a portrait orientation?

How to install the previously purchased Android application again

How to install the previously purchased Android application again

Saving a backup copy of the Cardholder

With use of backup you can save cards from your Cardholder to PC and then restore them on your iPhone. It could be useful, when you change iPhone model, your iPhone was lost or broken. Backup file is stored in .vcf file extension (it is the common file extension to srore contacts data). It is supported by many applications, including Microsoft Outl...

No contact data found

The following error message appears during recognition of a business card: No contact data found.

How to open CSV-file with business cards database?

I purchased mobile application. Where can I find the serial number?

I purchased mobile application from AppStore (iOS) or Google Play (Android). Where can I find the serial number?

How can I disable notifications from ABBYY apps in Android?

I would like to turn off notifications. What should I do?

How do I synchronize my business cards?

The app allows you to synchronize business cards stored on your iOS and Android BCR. Synchronization is carried out via the ABBYY Cloud service.

How to change recognition languages


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