Knowledge Base

Article ID: 663 | Category: Server Installation | Type: FAQ | Last Modified: 7/13/2017

Several licenses are assigned to the same workstation

Description

Several per-seat or concurrent licenses are assigned to a workstation when it connects to the License Server.

Solution

If there are two or more pools of licenses in the License Manager, and none of these pools are reserved for the workstation, the workstation will receive a license from each pool.

If this is undesirable, you need to reserve one of the license pools for the workstation or move all of your licenses to a single pool.

In case you use FineReader 14, make sure that version of LicenseManager.exe is 4.1.0.90 or highter:

  1. Go to the installation folder (by default it is C:\Program Files (x86)\ABBYY FineReader 14 License Server);
  2. Right-click LicenseManager.exe, select Properties > Details;
  3. Check the Product version.

If earlier version is installed, reinstall License Server and License Manager (Get ABBYY FineReader update). Please do not change License Server name, in this case reinstallation on workstations is not required.

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