Knowledge Base

Article ID: 642 | Category: Server Installation | Type: Hot Fix | Last Modified: 2/7/2017

Error message "You do not have permissions to manage licenses on the license server"

Description

The following error message appears when you start the License Manager:

You do not have permission to manage licenses on the license server SERVERNAME

Solution

To manage licenses in the License Server, a user has to be in one of two local groups in the license server:

You can also disable user authorization during launch to avoid this problem. To disable user authorization, you'll have to edit the NetworkLicenseServer.ini file.

This file is located on the computer with the license server in %programfiles%\Common Files\ABBYY\FineReader (PDFTransformer)\<version number>\Licensing\CE.

(for 64-bit operating systems: %programfiles(x86)%\Common Files\ABBYY\FineReader (PDFTransformer)\<version number>\Licensing\CE)

Open the file and add the following property:

[Licensing]
EnableManagerAuthorization = false

After saving the changes you have made to the file, restart the ABBYY FineReader Licensing Service (Control Panel > Administrative Tools > Services > ABBYY FineReader Licensing Service)

or ABBYY PDF Transformer Licensing Service (Control Panel > Administrative Tools > Services > ABBYY PDF Transformer Licensing Service)

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