Knowledge Base

Article ID: 367 | Category: Installation | Type: Hot Fix | Last Modified: 9/19/2012

Class not registered

Description

The following error message appears when the program starts: Class not registered.

Reason

MSXML is not installed on your computer.

Solution
  1. Browse to ABBYY FineReader's installation files:
    • If you installed the program from a disk, insert the disk into the disk drive of your computer and browse to the installation files.
    • If you installed the program using a *.exe file, open the folder to which the installation files were unpacked. The default location is C:\Temp\ABBYY FineReader 11.
      If necessary, unpack the archive again. To unpack the archive:
      • Double-click the *.exe file.
      • Specify the path to the folder where you want to place the extracted files.
      • Click Next.
      • Wait until the archive is unpacked.
      • Click Cancel in the installation language selection dialog.
  2. Open the folder named MSXML.
  3. Install MSXML by Double-clicking msxml6_x64.msi if you're using a 64-bit version of Windows or msxml6_x86.msi if you're using a 32-bit version Windows.
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