Knowledge Base

Article ID: 365 | Category: General Questions | Type: Hot Fix | Last Modified: 8/15/2012

Error code 257

Description

When the application is launched, the following error message appears: Internal program data is corrupted. Please reinstall the program or contact your System Administrator. Error code: 257.

Reason

This error may appear when the user that runs the application doesn't have access permission to certain sections of the registry. 

Solution

The following permissions are necessary to run the application:

To check if you have the required permissions, follow the instructions below.

  1. Start the registry editor.
    • In Windows Vista, Windows 7 open the start menu, enter regedit into the Search field of the Start menu and press the Enter key.
    • In Windows XP, open the Start menu, click the Run item, type regedit in the Open field of the Run dialog and click OK.
  2. Select the necessary registry section and right-click it.
  3. Select the Permissions item from the shortcut menu.
  4. Check if you have the necessary permission.
561 people think this is helpful.
Was this information helpful to you?