Knowledge Base

Article ID: 359 | Category: Licensing | Type: Hot Fix | Last Modified: 2/7/2017

"The RPC server is unavailable" error message appears when the program is started

Description

When ABBYY FineReader is started, the following error message appears: 

ABBYY licensing service is unavailable. The RPC server is unavailable.

Solution

To fix this problem:

  1. Open the Start menu.
  2. Click the Control Panel item.
  3. Go to (System and security >) Administrative Tools > Services.
  4. Find the ABBYY FineReader Licensing Service in the list of services and right-click it.
  5. Select Properties from the shortcut menu.
  6. Select the General tab.
  7. Check if the Automatic item is selected in the Startup type drop-down list. If a different item is selected, select Automatic.
    or select Automatic (Delayed start) in case error message occurs every time after a reboot.
  8. Click the OK button.
  9. In the Services dialog, right-click the ABBYY FineReader Licensing Service and select either Start or Restart from the shortcut menu.
  10. Launch ABBYY FineReader to make sure it is working correctly.
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