Knowledge Base

Article ID: 320 | Category: Installation | Type: FAQ | Last Modified: 4/10/2017

Error message during installation "Access to file C:\Users\%USERNAME%\AppData\Local\Temp\rollback is denied"

Description

The following error message appears during installation: Access to file C:\Users\%USERNAME%\AppData\Local\Temp\rollback is denied

Solution

If antivirus software is running on your computer, disable it and try to install ABBYY FineReader again.

If the problem persists, change the values of the TMP and TEMP environment variables before making another attempt to install the program.

To change environment variables, complete the steps below.

  1. Go to Control Panel > (System and security >) System.
  2. On the left select Advanced system settings.
  3. Click the Environment Variables button.
  4. Select the TMP variable in the User variables section.
  5. Click the Edit button.
  6. Specify a new value for the variable, for example C:\Temp.
  7. Select the TEMP variable in the User variables section and repeat steps 7 and 8.
  8. Launch installation again.
763 people think this is helpful.
Was this information helpful to you?