Knowledge Base

Article ID: 2081 | Category: Scanning | Type: Hot Fix | Last Modified: 3/22/2017

Some images from ADF scanner are lost

Description

Some images from ADF scanner are lost

All pages pass through scanner but only the first one appears in the document.

Reason

This behavior is most likely connected with the scanner drivers that are not working as expected. 

Solution

The situation only occurs when scanning from the Start window of ABBYY FineReader 14.

To scan document  correctly use scanning directly from OCR Editor:

  1. Launch ABBYY FineReader 14.
  2. Open OCR Editor (menu Tools>OCR Editor).
  3. Press Scan button (or use menu File>Scan pages).

If scanning directly from OCR Editor does not work correctly, contact ABBYY technical support.

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